| I am going to share my experience with DDIhosting.
At first, about the first week or two, everything was great. Speed, support, etc.
Then about the third week, I needed some server changes to install clientexec. They put the ticket on "level3" status, so I was thinking I would get a quick response. I was dead wrong. It was 6+ DAYS before I got ANY reply. I even PM'd the admin on the forums about it, with no reply. I had even opened 3 OTHER tickets regarding the response time on the ticket, they where all on "urgent" status, and to the management, but nothing was done. Finally, they did it.
Support was a 10/10, then it crashed to 4/10.
Server security. This is a major problem with them. I got hacked once, this is what happened (taken from my other thread):
I contacted them OVER and OVER about how to fix this, they did nothing.
And then I replaced the forums, moving to phpbb. I switched ALL my passwords to unguessable ones, completely random, I did not have them saved in my browser, or any cookies. I have no spyware or viruses. This morning, he had hacked my forums, again. At the bottom is the image he replaced.
So, Security is a flat 0/10, because there is next to zero of it.
Overall, DDI Hosting has been my worst experience of hosting, ever.
If anyone has any needs for security, do not go to DDIhosting.
Overall - 3/10
Security 0/10
Support 4/10
Speed (of the server) 10/10
Downtime (Because of the hacker, there was 2 days the server was messed up, and no one could reach it) 7/10
So all in all, I have stopped hosting with DDI, and never will return.
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