Kayako Live Response, RAM Hungry?

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Posted by WorldOfComputing, 07-23-2008, 02:49 PM
Hey guys, I'm using kayako live response and i have about 4 staff members using the win app right now only 2, and my WHM service status is saying that my system is using almost 100% RAM.... any ideas? Thanks.
Posted by JustinSmall, 07-23-2008, 03:02 PM
Your work pc or your server???
Posted by WorldOfComputing, 07-23-2008, 03:05 PM
My server.
Posted by Tina J, 07-23-2008, 03:51 PM
Yeah, I'm noticing similar results on ours as well lately. We keep our own website stuff on a separate dedicated server - so there should be absolutely no load issues with this. --Tina
Posted by WorldOfComputing, 07-23-2008, 03:58 PM
I now looked at the Apache/Memory/CPU usage option on WHM and it showed me the problem ... One of my resellers clients was using 72% of the systems RAM.. F***ER, lol.
Posted by Adam-AEC, 07-23-2008, 08:12 PM
Wow, you're off to a great start since your Crissic thread! Sounds like you really respect your clients!
Posted by WorldOfComputing, 07-23-2008, 08:14 PM
I do respect my clients but not when i have just had to re install the OS and rebuild the node because of it
Posted by Skylar MacMinn, 07-23-2008, 09:08 PM
Ah I see... you can swear at people and it is OK because you had a hard day at work.
Posted by WorldOfComputing, 07-23-2008, 09:18 PM
It was a joke if you hadn't noticed. But its OK to steal someone's domain eh?
Posted by Skylar MacMinn, 07-23-2008, 09:20 PM
Wasn't stolen. I wouldn't exactly call swearing a joke either
Posted by WorldOfComputing, 07-23-2008, 09:24 PM
Well i blanked it which basically means i wasn't saying it. and i think you'll find it was stolen as it was pushed to your account without my permission. And if its not OK to swear how come you can swear on MSN which you all saw on the thread i started hmm?
Posted by SteadyTy, 07-23-2008, 09:28 PM
Ummm knock knock knock? Is your brain there? You re-installed the os and rebuilt the node because you had a client using 70% of your resources.... am i the only one who read that?
Posted by WorldOfComputing, 07-23-2008, 09:34 PM
No I didn't do that because they were using 70% RAM, i did it because the server and node were not responding because the server was rebooted several times and then stopped responding, then the node was not accessible.
Posted by Skylar MacMinn, 07-23-2008, 09:38 PM
1) Its not a node, you have a VPS -- check your status.world-of-computing.com page for clarification 2) If it is non-responsive, then the best option wouldn't be to do that. Typically it would be due to your RAM capping out, causing items to be un-reachable, which by disabling things, upgrading your RAM, or suspending clients like that will typically fix it.
Posted by SteadyTy, 07-23-2008, 09:38 PM
Hold on - pardon my stupidity, as your brilliance is shining here. You clearly just said the client made you reformat the server because they were using high resources. Now you are saying that you formatted the server because you restarted it and it wouldn't come back online. If i was your client, i think i would be happy that i would be offline to have a server rebuilt due to it becoming unaccessible, but because a client used to much resources so we restarted it.
Posted by Adam-AEC, 07-23-2008, 10:30 PM
I don't think it was appropriate to enter this thread after the fiasco in the other thread huge thread. The term 'let sleeping dogs lie' would come to mind in this instance.
Posted by ub3r, 07-24-2008, 12:29 AM
http://www.webhostingtalk.com/showpo...&postcount=124 nuff said
Posted by CArmstrong, 07-24-2008, 01:25 AM
This issue appears to be resolved and this thread train has been derailed... /thread

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