Permissions problem with an account

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Posted by junglecat, 05-24-2007, 01:52 PM
This is what you get when you go to this one site on the server in your browser: Forbidden You don't have permission to access / on this server. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. This is a site in a reseller's account. The reseller had suspended it for non-payment. The account owner paid their fees, and the reseller unsuspended it. But now the site can't be reached. I chowned and chmodded the account, but that didn't fix it. Any ideas?
Posted by SparkSupport, 05-24-2007, 01:55 PM
The best way to tackle the case is to look at apache error logs.
Posted by junglecat, 05-24-2007, 02:39 PM
The errors show a problem with zend optimizer. PHP got upgraded, but zend didn't. I have installed zend before, but I forgot how to move from screen to screen in the graphical installation interface. (I feel REAL dumb right now). Hitting enter doesn't move me to the next screen, what am I doing wrong?
Posted by anatolijd, 05-24-2007, 03:25 PM
set "LogLevel debug" in httpd.conf btw, i do not think "Forbidden" error is related to Zend. look in error_log for more info.

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