Need help with a client VPS.. Strange behavior!

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Posted by neutrall, 06-02-2014, 02:03 PM
Hi, One of our client had a lot of fun playing with his VPS settings and now needs help to have it work normally! The VPS is a CentOs + cPanel installation. and the problem is as follow : Technically, when you enter a subdomain that doesn't exist, you should get a error page, in his case, every single subdomain possibility ave not redirected to his main hosting account. Example, invalidsubdomain.HisSite.com -> point to -> HisSite.com, etc... I have the same problem even when I retrieve his htaccess file. Does anyone have a idea where to start looking for the problem? I've trying browsing the CPanel forum without any success! thank !
Posted by fabin, 06-02-2014, 02:09 PM
Might be an issue with apache configuration.
Posted by compix, 06-02-2014, 02:14 PM
I am still unclear with the case. can you please elaborate this a bit further? do you mean you're getting presented with a certain account when non-existent websites accessed? does that account use a dedicated IP?
Posted by neutrall, 06-02-2014, 03:06 PM
No mather what subdomain you enter, we get transfered to the site main page. The problem is that no subdomain are created.
Posted by Daniel B, 06-02-2014, 03:17 PM
have you checked the redirects in cpanel? (look and see if there is a *.domain.com redirecting to the domain)...it's a start at least ...had a client do it before and forget about it.
Posted by neutrall, 06-02-2014, 03:38 PM
Coulb be, but I don't play often in redirection, does those redirection look OK ? Note, all the line appears twice in the redirection menu... ? Attached Thumbnails Last edited by neutrall; 06-02-2014 at 03:39 PM. Reason: missing information
Posted by Daniel B, 06-02-2014, 03:44 PM
those redirects should only be redirecting the domain.com to the /directory/ listed. If those are the only ones that are there then they look fine to me. The issue would be if there was one that said *.domain.com, if you don't see that anywhere then that shouldn't be the issue.
Posted by neutrall, 06-02-2014, 03:57 PM
I think I have cPanel take a look at the server, I'll post the solution here once it's done!

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