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After updating DNS - existing accounts aren't updated?
| Posted by clse945111, 06-02-2014, 02:15 AM |
| Hi everyone,
So I'm currently in the process of updating all my servers to my new nameservers (I rented 2 VPS for cPanel DNSonly), before I was using nameservers from each server, so more than 10 nameservers is just too many.
Now I have one BIG problem, when using one of my test servers with the new nameservers, I have found that if I update the nameservers from old nameservers to the new ones, the existing domains hosted on the server will still have the old nameservers, so basically the domains won't resolve properly. However, if I add a new domain in after I have already updated the nameservers in WHM, everything is fine.
Does anyone know how to solve this issue?
I haven't started using the new nameservers because if existing domain names don't work - all of my existing clients won't be happy about it.
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| Posted by awadnocme, 06-02-2014, 03:38 AM |
| Hi,
It seems the the issue was in the domain registrar end.
Please check with the domain control panel or provider support team and confirm the NS records are updated successfully.
Regards,
|
| Posted by clse945111, 06-02-2014, 04:00 AM |
| Just to clarify, the domains I used to test are all updated to the new nameservers.
but they work only if I create an account AFTER the main WHM's nameservers are updated to the new ones.
if they are already in WHM before I update the WHM main nameservers, they won't work, and the nameservers at the domain registrar are already updated to the new nameservers.
I'm not so sure what is going on, could this be a cPanel problem?
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